Information We Collect

DryDocs Restoration collects personally identifiable information only when you voluntarily provide it through our website, such as by completing a contact form, requesting emergency restoration services, scheduling an inspection, or contacting us directly. This information may include your name, email address, mailing address, phone number, and any details you choose to provide regarding your restoration needs.

How We Use Your Information

The information we collect may be used for the following purposes:

• To personalize your experience and better respond to your specific restoration needs.
• To improve our website, services, and customer experience based on your feedback.
• To provide customer support and respond promptly to your inquiries.
• To schedule appointments, coordinate restoration services, and provide project updates.
• To send service related emails, SMS messages, appointment reminders, and other communications you have requested.
• To communicate with you regarding estimates, emergency services, and follow up support.

Protecting Your Information

We implement appropriate security measures to help protect your personal information from unauthorized access, alteration, disclosure, or destruction. Personal information is stored in secure, password protected systems and is accessible only to authorized personnel.

Use of Cookies

Cookies are small files that a website transfers to your computer through your web browser, if you allow them. These cookies help our website recognize your browser and remember certain preferences.

We use cookies to:

• Remember your preferences for future visits.
• Analyze website traffic and visitor interactions to improve our website and services.
• Better understand how visitors use our website.

The information collected through cookies is generally anonymous and does not personally identify you unless you voluntarily submit personal information through our website forms.

We may use analytics services, including Google Analytics, to better understand website performance and improve user experience.

Disclosure to Outside Parties

DryDocs Restoration does not sell, trade, or rent your personally identifiable information to outside parties.

We may share your information with trusted third party service providers who assist us in operating our website, providing restoration services, communicating with customers, or conducting our business. These parties are required to keep your information confidential.

We may also disclose information when required by law or when necessary to protect our rights, property, safety, or the safety of others.

SMS Communications

If you provide your mobile phone number and opt in to receive SMS messages, you may receive appointment reminders, service updates, customer support communications, and other information related to the services you requested.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Third Party Links

Our website may contain links to third party websites for your convenience. These websites maintain their own privacy policies, and DryDocs Restoration is not responsible for their content, policies, or practices.

Online Privacy Policy Scope

This Privacy Policy applies only to information collected through our website and does not apply to information collected offline or through other channels unless specifically stated.

Terms and Conditions

Please review our Terms of Service for additional information regarding the use of our website, disclaimers, and limitations of liability.

Your Consent

By using our website, you consent to the collection and use of information as described in this Privacy Policy.

Changes to This Privacy Policy

DryDocs Restoration reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Website: https://www.drydocs247.com/

Address: 1030 E Columbia Ave, Philadelphia, PA 19125

Email: henny@drydocs247.com

Phone: (215) 774-3740