Welcome to the DryDocs Restoration website, available at https://www.drydocs247.com/ (the “Website”). These Terms of Service (“Terms”) govern your access to and use of the Website and its forms, communications, and other online features.

By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. About DryDocs Restoration

DryDocs Restoration provides emergency restoration, water damage mitigation, sewage cleanup, structural drying, mold-related services, fire and smoke damage cleanup, and related property-restoration services in its service area.

Website content is provided for general informational purposes and to help visitors request information, emergency assistance, inspections, estimates, or restoration services. Content on the Website does not create a contractor-client relationship, guarantee service availability, constitute an estimate, or replace advice from a licensed plumber, roofer, electrician, engineer, insurer, public authority, or other qualified professional.

2. Emergency and Safety Information

If there is an immediate threat to life, health, or property, call 911 or the appropriate emergency service first.

Do not enter areas with standing water that may be in contact with electrical equipment, exposed wiring, or electrical panels. Leave the area and contact a qualified electrician or emergency professional when appropriate. If you smell gas, see smoke or fire, suspect structural instability, or encounter sewage contamination, follow applicable safety guidance and keep people and pets away from the affected area.

DryDocs Restoration may provide general guidance by phone or through the Website, but you remain responsible for making safe decisions based on the conditions at your property. We do not guarantee immediate dispatch, a specific arrival time, or service availability in every location or circumstance.

3. Website Use

You may use the Website only for lawful, personal, and non-commercial purposes related to learning about DryDocs Restoration or requesting services.

You agree not to:

• Use the Website in a way that violates applicable law or regulation.
• Submit false, misleading, incomplete, or fraudulent information.
• Attempt to interfere with Website operation, security, servers, networks, or other users.
• Use automated tools, scraping, data-mining, bots, or similar methods to access or collect Website content without written permission.
• Copy, reproduce, distribute, modify, publish, display, or create derivative works from Website content except as permitted by law or with our prior written consent.
• Upload, transmit, or submit content containing malware, harmful code, or material that infringes another person’s rights.

We may suspend or restrict access to the Website when we reasonably believe these Terms have been violated or when necessary to protect the Website, our business, customers, or other users.

4. Service Requests, Appointments, and Estimates

Submitting a form, calling, texting, emailing, or otherwise contacting DryDocs Restoration does not guarantee that services will be available, scheduled, covered by insurance, or completed within a specific timeframe.

Any estimate, scope discussion, service recommendation, scheduling communication, or emergency-response discussion may be subject to an on-site inspection, confirmation of the cause and extent of damage, property conditions, equipment availability, weather, safety conditions, access to the property, customer authorization, and a separate written agreement or work authorization where applicable.

Project pricing, payment terms, scope of work, change orders, warranties, and other service-specific terms will be addressed in the applicable estimate, authorization, invoice, contract, or other written documentation provided for the project. If there is a conflict between these Website Terms and a signed service agreement, the signed service agreement controls for that project.

5. No Guarantee of Results

Restoration outcomes can depend on conditions outside DryDocs Restoration’s control, including the source and duration of damage, hidden moisture, contamination, building materials, age and condition of the property, prior repairs, weather, third-party work, insurance decisions, and delayed reporting or mitigation.

Although we strive to provide accurate information and professional service, the Website does not promise that every issue can be identified online, that a particular result will be achieved, or that all damage will be covered by insurance. Information on the Website may not apply to every property, emergency, or project.

6. Insurance Information

Information on the Website about insurance, claims, coverage, documentation, or working with an adjuster is general information only. It is not insurance, legal, public-adjusting, or financial advice.

Coverage depends on the terms of your individual policy, including exclusions, deductibles, endorsements, cause of loss, policy limits, and decisions made by your insurer. You are responsible for reviewing your policy and communicating with your insurer or insurance representative about coverage and claim requirements.

DryDocs Restoration may provide photographs, moisture readings, work records, estimates, and other project documentation. Providing this documentation does not guarantee payment, coverage, approval, or a particular claim outcome.

7. Text Messages, Calls, and Electronic Communications

If you provide your phone number, email address, or other contact information, you authorize DryDocs Restoration to contact you about your request, appointment, estimate, emergency response, project, customer support, and related service communications using the contact information you provide.

If you opt in to SMS communications, message frequency may vary and message and data rates may apply. You may opt out of recurring SMS messages at any time by replying STOP. For help, reply HELP. Consent to receive text messages is not required to purchase services.

Our collection and use of personal information is described in our Privacy Policy.

8. Intellectual Property

The Website and its content, including text, design, graphics, logos, photographs, videos, page layouts, downloadable materials, and other materials, are owned by or licensed to DryDocs Restoration and are protected by applicable intellectual-property laws.

You may view and print Website content for personal, non-commercial use only. You may not use DryDocs Restoration’s name, logo, trademarks, content, or branding without prior written permission, except as allowed by law.

9. Third-Party Websites and Services

The Website may link to third-party websites, tools, maps, review platforms, payment providers, social-media platforms, or other services. These links are provided for convenience only.

DryDocs Restoration does not control and is not responsible for third-party content, products, services, availability, security, privacy practices, or terms. Your use of third-party services is governed by their own terms and policies.

10. Disclaimer of Warranties

The Website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, DryDocs Restoration disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and uninterrupted operation.

We do not warrant that the Website will always be available, error-free, secure, free of viruses or other harmful components, or that Website information will always be complete, current, or accurate.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions above apply only to the extent permitted by law.

11. Limitation of Liability

To the fullest extent permitted by law, DryDocs Restoration and its owners, employees, contractors, agents, affiliates, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, inability to use, or reliance on the Website or its content.

To the fullest extent permitted by law, DryDocs Restoration will not be responsible for losses or damages resulting from property conditions, emergency events, delays caused by weather or circumstances outside our reasonable control, third-party actions, utility interruptions, insurer decisions, or your failure to follow safety guidance or mitigation recommendations.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

12. Indemnification

You agree to defend, indemnify, and hold harmless DryDocs Restoration and its owners, employees, contractors, agents, affiliates, and service providers from claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising from your misuse of the Website, violation of these Terms, violation of applicable law, or infringement of another person’s rights.

13. Changes to the Website or Terms

We may modify, update, suspend, discontinue, or remove any part of the Website at any time without prior notice.

We may also update these Terms from time to time. Any revised version will be posted on this page with an updated effective date. Your continued use of the Website after the revised Terms are posted means that you accept the updated Terms.

14. Governing Law and Venue

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-law rules.

Any dispute arising from or related to these Terms or the Website will be brought in the state or federal courts located in Philadelphia County, Pennsylvania, unless applicable law requires otherwise. You consent to the jurisdiction of those courts.

15. Severability and Waiver

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be enforced to the fullest extent permitted and the remaining provisions will remain in effect.

A failure by DryDocs Restoration to enforce any provision of these Terms is not a waiver of the right to enforce that provision later.

16. Contact Us

If you have questions about these Terms of Service, please contact us:

DryDocs Restoration
1030 E Columbia Ave
Philadelphia, PA 19125

Phone: (215) 398-4302
Email: henny@drydocs247.com
Website: https://www.drydocs247.com/

Effective Date: September 22, 2026